AK - Nationally Certified Clinical Assistant - Urgent Care - Juneau (Job ID OOJ - 7734)

Clinical Assistant

The Clinical Assistant 2 supports providers in a rural ambulatory care clinic by delivering both clinical and administrative assistance to ensure smooth patient flow and timely access to care across all age groups (infants to elderly).

Key Responsibilities

• Prepare for patient visits by reviewing charts, updating histories, medications, and required forms
• Obtain and document vital signs (BP, pulse, temperature, weight, SpO₂, vision, etc.)
• Assist providers during exams, procedures, and minor office surgeries
• Perform clinical tasks within competency, including:
  • Nebulizer treatments, ear lavage, simple dressing changes
  • EKGs, peak flow, oxygen application, DM foot screenings
  • Specimen collection and point-of-care testing (POCT)
• Set up and clean exam rooms; sterilize and maintain equipment
• Assist with patient transport, ambulation, and basic care needs
• Provide patient education and discharge instructions per provider guidance
• Monitor patient condition and report any changes or urgent concerns
• Maintain accurate documentation in electronic medical records (EMR)
• Manage supplies, inventory, and ensure clinic readiness
• Support patient communication including phone calls and appointment coordination

Additional Duties

• Cross-cover for clinic staff to support patient flow
• Follow infection control and safety protocols
• Participate in staff meetings, training, and quality improvement activities
• Maintain professionalism and comply with clinic policies and dress code

Required Qualifications

• High school diploma or GED
• Current BLS certification
• One of the following:
  • CCMA certification/training OR
  • 1 year experience as Clinical Assistant/CNA/EMT/healthcare role OR
  • Equivalent healthcare or customer service experience (as specified)

Skills & Abilities

• Strong communication and patient care skills
• Ability to multitask in a fast-paced clinical setting
• Basic medical terminology and triage awareness
• Competence with EMR systems and computer documentation
• Ability to operate basic clinical equipment (BP cuff, EKG, pulse oximeter, etc.)
• Ability to respond appropriately in emergency situations